Shipping policy
Because waiting for your tea should feel exciting — not stressful.
Processing Time:
All orders are processed within 2–3 business days (Monday through Friday, excluding holidays).
You'll get an email confirmation with tracking info as soon as your order ships!
Shipping Rates & Delivery Times:
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We offer flat-rate shipping across the U.S. — easy and simple.
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Delivery times vary depending on your location, but most orders arrive within 3–7 business days after they ship.
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Need it faster? Expedited shipping options are available at checkout for those urgent Kitty moments.
Tracking Your Order:
Once your order leaves our hands, you'll get a tracking number so you can follow its journey every step of the way. 🐾
Lost, Stolen, or Delayed Packages:
We are not responsible for shipping carrier delays, lost, or stolen packages.
But if something seems off, email us at info@shekitty.store — we’ll do our best to help you track it down and make it right!
International Shipping:
We currently ship only within the United States.
International shipping is coming soon — because every Kitty deserves some love, wherever you are! 🌎💖
Stay tuned — we can't wait to send some SheKitty magic around the world.