Refund policy

We’re all about feeling good — and that includes feeling good about your purchase.

If for any reason you’re not absolutely in love with your SheKitty goodies, here’s the deal:

You have 30 days from the day you receive your order to request a return for a full refund or store credit — your choice.

A few quick notes:

  • Because your health and safety are our top priority, we do not accept physical returns of consumable products.

  • If something’s not right, just send us a photo of the item along with your order number.

  • Refunds are processed to your original form of payment within 5–7 business days.

  • If you'd rather swap for a different She Kitty blend instead of a refund, just let us know — we’re flexible like that.

How to Start:
Shoot us a quick email at info@shekitty.store with your order number and a photo of the item, and we'll get you taken care of faster than you can say "Keep Your Kitty Happy."