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Frequently Asked Questions

Everything you need to know about SheKitty, our products, your order and more.

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What is SheKitty?

SheKitty is a women’s intimate wellness brand inspired by West African botanical traditions. We create thoughtfully crafted products and daily rituals designed to help women feel confident, connected and completely themselves.

Are SheKitty products only about sexual wellness?

Intimate wellness is where our story began, but it’s only part of it. SheKitty is creating a growing collection of products centered around women’s wellness, self-care and the everyday rituals that help women feel their best.

Where are your ingredients sourced?

West Africa is at the heart of SheKitty. Many of the botanicals featured in our products are sourced from the region and were chosen for their connection to the traditions and ingredients that inspired our brand.

Are SheKitty products natural?

Our teas are crafted with naturally sourced botanical ingredients and without unnecessary additives. Because every SheKitty product is different, you'll always find the complete ingredient list on its product page so you know exactly what you're choosing.

Where does SheKitty ship?

We currently ship throughout the United States and Nigeria. As SheKitty grows, we look forward to bringing our products to more women around the world.

How much does shipping cost?

Shipping costs are calculated at checkout based on your order and delivery location. Orders of $75 or more qualify for free standard shipping in both the United States and Nigeria.

What is your return policy?

We want you to feel good about your SheKitty purchase. Return and satisfaction policies may vary by product, so please review the policy listed on the product page before ordering. You can also view our complete Refund Policy for additional details.

How can I contact SheKitty?

We'd love to hear from you. Send us a message using the contact form below and a member of the SheKitty team will get back to you as soon as possible.

STILL HAVE QUESTIONS?

We're always happy to help.